COVID-19 RESPONSE

Contactless Delivery & Carryout

All our delivery and carryout orders are now contactless across Canada to help keep everyone healthy. Please pay on-line to ensure we can service you with our contactless service.

Logo/PizzaHut/PrimaryCreated with Sketch.
HutRewards_Red_Horizontal_BlackType_RGB
Sign In

Frequently Asked Questions

  • FAQ
  • Online Ordering
  • Gift Cards
  • Our Restaurant
  • Employment
  • Loyalty FAQ

Loading...

Why do you need my postal code?

A postal code is required before we are able to share the full menu and pricing options with our guests. By sharing your postal code we are able to locally customize our website and show you the most accurate menu and prices available. Your information is never shared unless you specify otherwise.

Why won’t the website accept my postal code?

Our platform is connected with Canada Post. If our website is not accepting your postal code, please confirm the postal code on the Canada Post Website. If the postal code is confirmed by the website and continues to cause you any difficulty, it is possible that you are outside the delivery zones for our stores. You can always call your local store to confirm delivery zones. Try moving the option to carry out to place an order for pick up!

Why can’t I locate a store if there is one close to me?

Unfortunately, not all of our locations have transferred onto our online ordering platform. It is possible your location does not yet offer the option to place your order online. We are working to bring all of our stores online. It is also possible your address is beyond the delivery trade zone for your local store. You can always call your local store to confirm delivery zones. Try moving the option to carry out to place an order for pick up!

Why can’t I enter my address?

Once a postal code is entered the address field will auto populate. You may need to choose from a drop down list to select your street name. If you do not see your street you may need to confirm your postal code with Canada Post. It is also possible we do not have a location in your area. We are working on bringing more locations to our fans and hope to have a location near you soon!

Why can’t I add more toppings?

Providing our customers with properly cooked food is important to us. We love toppings too but when we over top our pizzas we risk the cook ability of our product. We have a 5 topping maximum on our “Create Your Own Pizzas

My Pizza is late! Who can I call?

To confirm your order has gone through or to check the status of your order, please call your local store for assistance. During busy times you may be connected with our ordering line.

How can I make a change to my online order?

To make any changes, additions, or corrections to your online order please call your local store directly. During busy times you may be connected to our ordering line. To avoid any inconveniences please review your online order before submitting it.

How will I know when the restaurant has received my Online Order?

Once you click the “Submit Order

How do I reset my password if I have lost or forgotten it?

If you have forgotten your password for your Pizza Hut Canada account no worries! Simply click the “Forgot Password".

What payment options are available through Internet Ordering?

When placing an order through our Internet Ordering system you can choose to pay with Cash, Credit or Debit. All of these payment methods can be made at the door (if delivery) and in-store when you are carrying out. When paying with Credit or Debit for the delivery option our drivers will be happy to assist you with Credit/Debit machines.

Can I save my credit card information for future online purchases?

Currently we do not store your credit card information on our site for future online purchases. You must present your credit card at the time of purchase for carry out or our drivers will bring Credit machines with them to assist you with payment.

Am I able to use Pizza Hut Gift Cards to complete my online purchases?

Currently you are unable to use Pizza Hut Gift Cards for online purchases. You can however use Pizza Hut Gift Cards at participating Pizza Hut locations in Canada.

Am I able to change my account information?

You sure can! Make sure you are logged into your Pizza Hut account first, then to change your account information simply click “My Account".

How can I tell how much I’m being charged for delivery service?

The charge for delivery service is included at the bottom of your purchase, underneath the GST/HST.

What is future/advance ordering?

Future or advance ordering enables you to set a time in the future in which you would like to receive your order. If you do not check the box indicating that the order is for a future time/date. You are able to place a future order for the current day. If you would like to place a future order for the current day, you are able to choose time increments of 5 minutes as long as the time you enter is within the hours of operation of your local restaurant hours and at least 20 minutes later than the current time. We also accept orders for future dates! If you would like to place an order for a different day, you can do so up to 7 days in advance.
< Back to Menu

Nothing here...

Order
Deals
  • Pizza
  • Wings
  • Pasta
  • Sides
  • Dessert
  • Drinks
About Us
  • Our Story
  • Our Quality
  • Careers
  • FAQ
  • Site Map
  • #DeliverSomeGood
My Account
  • Create an Account
  • My Account
  • Sign In
  • Sign Out
Become a Franchisee
  • Available Markets
  • About Us
  • Why Us
  • FAQ
  • Application
Language
French
Customer Service
  • Contact Us
  • Find a Pizza Hut
  • Gift Cards
  • Catering
Policies
  • Terms of Use
  • Privacy Policy
  • YUM! Privacy Policy
  • Hut Rewards Terms and Conditions
  • Responsible Disclosure
Nutrition
  • Nutrition Information
  • Food Allergen & Sensitivity
  • Ingredient Listing
  • Gluten Free FAQ
Become a Franchisee
  • Available Markets
  • About Us
  • Why Us
  • FAQ
  • Application
  • Download the app
  • Like us on Facebook
  • Follow us on Twitter
  • Watch us on YouTube
  • Now Accepting Android Pay
  • Now accepting Apple Pay
  • Cash, Debit & Credit

Products above may not appear exactly as shown. Product, pricing and participation may vary by location. Delivery areas and charges may vary by location and minimum delivery order conditions may apply. All taxes and delivery charges extra. All deals featured on www.pizzahut.ca are available online only. 1st Large Pizza in $5$5$5 deal must be at regular price. 2nd, 3rd and 4th medium pizzas must of equal or lesser value than the first large pizza. Stuffed Crust is available with the $5$5$5 deal for an additional charge. 5 cheese stuffed crust available for a limited time. Regular pizza prices still apply. On offers in which an item must be purchased to access a discount on a succeeding item(s), the discount will be applied on the item(s) of equal or lesser value, unless otherwise indicated. Please note that for the purpose of completing your order, Pizza Hut and/or independent Pizza Hut franchisees must collect customer and order information.This information may be retained by Pizza Hut and/or franchisees to help serve you better in the future. View our Privacy Policy.

® Reg. TM/MD Pizza Hut International, LLC; Used under license.

Gluten Free Crust Pizza is made in an environment that contains wheat. Our tomato sauce, meats, cheeses and vegetable toppings are gluten free as well! For more information go to 'Nutrition' at the bottom of our website.

Pepsi® and PepsiCo Inc. related companies' marks are used under license. Brisk® and Lipton® are Unilever BRANDS and related marks are used under license. Dole® and Dole Food Company, Inc.'s related marks are used under license. The HERSHEY’S® and CHIPITS® trademarks are used under license.

Measurements are approximations. Pizza sizes are based on pan size estimates only and may vary by location

®Reg. TM/MD Pizza Hut International LLC; Used under license. © 2020 PH Canada Company. All rights reserved.

Powered by Tillster®

Loading

1 2 3 4 5 6
1 2 3 4 5 6