Last Updated October 1, 2017
To enroll in the Pizza Hut Rewards Loyalty Program (“Hut Rewards” or the “Program”), first create an account or log-on to your account on www.pizzahut.ca or via the Pizza Hut Canada mobile app. Next, follow the links and instructions that appear to register to participate in this Program. Creating an account is free, and is subject to these Terms and Conditions. Limit one (1) account per person/email address, regardless of whether more than one person uses the same email address. Subject to the terms herein, the person who is the authorized email account holder of the email address registered is the “Participant”.
For every “Qualifying Order” (as defined below), Participant shall earn a digital point, expressed in the form of a pizza slice, towards a free pizza. For every 5 digital points collected, Participant will be eligible to receive one free medium 2-topping pizza.
A Qualifying Order shall mean any online order placed at www.pizzahut.ca, or via the Pizza Hut Canada mobile app, that exceeds a minimum spend of $10.99 CAD, before applicable taxes. A maximum of one order per calendar day shall qualify for the Program. A digital point shall be added to a Participants Hut Rewards Wallet within 48 hours from the placing of a Qualifying Order (the “Validation Period”). There is no limit on the number of digital points a Participant can earn through the Program.
Pizza Hut Canada will not reward digital points for any online or in-app purchases made prior to November 30, 2017. Online gift card purchases are not eligible for digital points under the Program.
In addition, from time to time, Pizza Hut Canada, or others acting with Pizza Hut Canada’s permission, may offer special promotions for Participants to earn “Promotional Points” or to redeem “Promotional Offers” in connection with the Program. In such instances, Promotional Points and/or Promotional Offers will be awarded/redeemed as described in their respective promotional offer and will be subject to any additional terms set forth in such promotional offer.
Once collected, a Participant shall be able to redeem digital points by accessing their Hut Rewards Wallet, located within a Participant’s user profile. Under the “Available Rewards” tab, a Participant shall be able to select and use collected digital points towards redeeming a free pizza. The redeeming products and the corresponding digital point values are subject to change at any time and from time to time in Pizza Hut Canada’s sole and absolute discretion. Upon selection, digital points will be deducted from a Participant’s account and the free reward pizza will be added to a Participant’s cart for immediate use.
Each Participant must comply with any individual rewards or digital point limitations indicated at the time of redemption. Participant shall be responsible for payment of all applicable taxes, delivery charges, and gratuities for orders, including available rewards and Pizza Hut purchases made with redeemed digital points. Digital points or rewards cannot be redeemed for in-store dining.
Pizza Hut Canada reserves the right to deactivate a Participant’s account and/or immediately invalidate all or any portion of a Participant’s digital points for any reason, in Pizza Hut Canada’s sole discretion, including in the event of fraud, a violation of these Terms and Conditions, or other acts/omissions that Pizza Hut Canada deems unacceptable. These rights are in addition to any other legal or equitable remedy that may be available to Pizza Hut Canada under applicable law.
Subject to applicable provincial or federal laws, digital points are not a Participant’s property and may be revoked, cancelled, limited, or modified at any time, even though such action may affect a Participant’s right to use previously accumulated digital points. Digital points have no cash value and may not be redeemed for cash, and have no value whatsoever until they reach the applicable amount to enable redemption of a reward (i.e. 5 points). Digital points are non-transferable and non-divisible, and may not be combined with other Participants’ accounts. Digital points do not represent liquidated obligations of Pizza Hut, but rather are a measurement of activity in the Program. Digital points represent one criterion for receiving products associated with the Program and have no value and are not eligible for redemption unless and until certain additional conditions are met, including: (i) active membership in the Program, for example, making a Qualifying Purchase, point redemption or other points-earning activities, (ii) the digital points accrued reach the minimum amount necessary for redemption of a reward (i.e., 5 points), and (ii) a claim for redemption of digital points is made. Customers must maintain an active status of their account by either earning or redeeming a digital point at least once every 2 years otherwise the customer’s entire account shall be deleted.
Notwithstanding anything to the contrary herein, digital points will be forfeited if Pizza Hut Canada ends the Program.
If a Participant believes that digital points were not properly applied to a Participant’s account or that there is any other problem with the Participant’s account, please contact us here. A Participant must contact us within thirty (30) days after discovering any such problem. Pizza Hut Canada does not have any obligation to correct any errors after such thirty (30) day period. Pizza Hut Canada will not be liable for any failure to credit digital points to a Participant’s account in a timely manner. Pizza Hut Canada is not liable for digital points that are lost due to fraudulent, unauthorized, and/or other unacceptable use.
Pizza Hut Canada reserves the right to audit accounts at any time and to request validation of digital point-earning activities and digital point redemptions. Digital points and/or redemption requests are void if (i) not obtained or submitted in accordance with these Terms and Conditions; or (ii) digital points are obtained or redeemed as the result of or in connection with a sale, transfer, or other method which Pizza Hut Canada determines, in its sole discretion, is in violation of these Terms and Conditions. Pizza Hut Canada reserves the right to reverse digital points previously credited to a Participant’s account, if, upon Pizza Hut Canada’s request, a Participant cannot properly verify their digital point-earning activity. Purchases made through unauthorized means or illegitimate channels will be void. Digital points and Qualifying Orders cannot be sold, traded, auctioned or bartered or otherwise transferred; all such actions will be void.
The Pizza Hut Rewards Loyalty Program is operated by PH Canada Company (“Pizza Hut”, “us,” “our”) and is open only to Pizza Hut customers who are legal residents of Canada, at the time of purchase. Moreover, this Program is only available for online (PizzaHut.ca) or mobile in-app orders placed with participating Pizza Hut locations. Please check back periodically for updates to the participating locations. Furthermore, this Program is a limited time program, subject to the terms herein.
This Program is not targeted towards, nor intended for use by, anyone under the age of 14. If a Participant is between the ages of 14 and 18 or 19 (depending on your province of residence), the Participant may only accrue digital points and use rewards under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions. The Program is subject to all applicable federal, provincial and local laws and regulations and is void where prohibited by law.
In the event that the operation, security, or administration of the Program is impaired in any way for any reason, including, but, not limited to, fraud, human error, virus or other technical problems, Pizza Hut Canada may, in its sole discretion, either: (a) modify the Program in a manner that best conforms to the spirit of these Terms and Conditions without suspending it; (b) suspend the Program to address the impairment and then resume the Program in a manner that best conforms to the spirit of these Terms and Conditions; or (c) cancel the Program. Pizza Hut Canada reserves the right in its sole discretion to disqualify any individual from participation in this Program and/or in any other programs sponsored by Pizza Hut Canada (and void all associated digital points/reward redemptions) it finds (i) to be tampering with the reward process or the operation of the Program or (ii) to be acting in violation of the Terms and Conditions of the Program or any other Pizza Hut Canada policy, or (iii) to be acting in a disruptive or otherwise objectionable manner. Any attempt by any person to undermine the legitimate operation of any part of the Program may be a violation of criminal and civil law, and, should such an attempt be made, Pizza Hut Canada may seek any and all remedies (including attorneys’ fees) available from any such person to the fullest extent permitted by law. Pizza Hut Canada’s failure to enforce any term of the Terms and Conditions shall not constitute a waiver of that provision. Participants are responsible for the payment of all taxes which may result from participation in the Program.
Pizza Hut Canada reserves the right to cancel the Program, or otherwise change any of the terms herein, including, but not limited to, making changes that may adversely affect the value of digital points or rewards already accumulated and the right to certain digital points or rewards. Any changes will be posted to the Program website, and the date these Terms and Conditions were last updated will be included at the top of the Terms and Conditions. By continuing to participate in the Program following such changes, the Participant agrees to accept the changes.
Except where prohibited, by participating in the Program, each Participant agrees to release and hold harmless PH Canada Company and its parent, subsidiaries, affiliates, promotional partners, reward partners, providers and all of their respective agents and agencies, officers, directors, franchisees and employees, and its third party sponsors and vendors from and against any claim or cause of action arising out of participation in the Program or any harm or injury caused by any third party.
a) PH Canada Company, its affiliates, subsidiaries, franchisees, and promotional and advertising agencies are not responsible for any printing or computer error, omission, interruption, irregularity, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alteration of Program materials or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions of any kind, or inaccurate transmission of Program information due to technical problems or traffic congestion on the internet, at any web site or any combination thereof.
b) By participating in the Program, each Participant accepts all responsibility for, and hereby releases and agrees to indemnify and hold harmless PH Canada Company and its respective parent companies, subsidiaries, affiliates, agents, promotion and advertising agencies, franchisees, and each of their respective officers, directors, employees, shareholders, and successors, assigns, and service providers from and against any claims, liabilities, damages, or expenses that may arise from actions taken by such Participant and/or Participant’s participation in the Program, or for any harm or injury caused by any third party.
c) UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL PH CANADA COMPANY, AND ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, INDEPENDENTLY OWNED AND OPERATED FRANCHISE STORES, SUCCESSORS, ASSIGNS, AND SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF PARTICIPATION IN THE PROGRAM OR ANY PURCHASED ITEM, EVEN IF ANY OR ALL OF THE FOREGOING OR ANY OF THEIR AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SUCH EXCLUSIONS MAY NOT APPLY. IF PH CANADA COMPANY IMPROPERLY DENIES A PARTICIPANT ANY REWARD, LIABILITY WILL BE LIMITED TO THE EQUIVALENT FAIR MARKET VALUE OF THE REWARD. BY PARTICIPATING IN THE PROGRAM, A PARTICIPANT WAIVES ANY AND ALL RIGHTS TO BRING ANY CLAIM OR ACTION RELATED TO SUCH MATTERS IN ANY FORUM BEYOND ONE (1) YEAR AFTER THE FIRST OCCURRENCE OF THE KIND OF ACT, EVENT, CONDITION OR OMISSION UPON WHICH THE CLAIM OR ACTION IS BASED.
These terms and conditions will be governed by and interpreted pursuant to the laws in force in the Province of Ontario, Canada, without regard to its conflict of law principles. In the event of any dispute or controversy arising from this site, Participant expressly consents to the sole and exclusive jurisdiction and venue of the courts of the province of Ontario, city of Toronto. If any part of the Agreement is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.
Participant may direct any questions, complaints or claims with respect to the Program by filling out a form on our “Contact Us” page at Pizzahut.ca.